Terms and Condition

Terms of Services

All information and services here, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Service carefully before accessing or using our product. By accessing, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

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Returns, Refunds and Replacement Policy

We are privileged for you being our patron and using our services. We are dedicated for your service and here we are to help you. Please read this policy carefully. This is the Return and Refund Policy of WDI Hair Labs.

• Once the wigs purchased subsequent to that money will not refunded


• Once hair fixing/Bonding /patching is done, as this is a service, there is no return or cancellation. We do not issue refunds for hair fixing/Bonding /patching, once hair fixing/Bonding /patching is done.


• Once Hair fixing/Bonding is done, it is your responsibility to maintain the hair system as per the provided guidance.


• We recommend contacting us for assistance if you experience any issues regarding the hair system.

If you are not happy with hair fixing/Bonding /patching,

• We recommend you to wait for few days(at least for a week), so that you feel comfortable with your new hair system and you grew confident about your new look.


• Still if you are uncomfortable, we recommend you to visit us for re-fixing of hair according to your comfort and need.(charges applicable ).Please bring along,receipt or proof of purchase.


• If you remove the hair system by yourself without our guidance or get it removed in any other hair salon, we will terminate our service, .i.e we will not extend our service to you in any way and no refund possible.


• All our Hair products are considered a hygienic product. We take matters of hygiene and public safety seriously and do not entertain items to be returned for the safety of all our customers.


• Human hair extensions, that have not been opened, worn, or tampered with, if returned, will be inspected to see if you qualify for a refund, as opened merchandise or used hair system will not be refunded.


• Ladies Wigs/ Men Wigs are fixed as per your styling requirement hence once fixed cannot be returned or exchanged.


• Customized orders/ Products are specifically made hence cannot be returned, exchanged.

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Cancellation Policy

Once order is placed and dispatched the same cannot be cancelled. However due to unavoidable circumstances, the order requires to be cancelled before product being dispatched, In such a case we will just charge you processing charges of Rs.1000/- and refund the remaining amount to you within 10 working days.You can initiate cancellation request by dropping us an email on info@wigdesignsinternational.com before order being dispatched. Please refer to our exchange & return policy for return / exchange of orders that have already been dispatched to you.

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Privacy Policy

This Privacy Policy provides briefly the manner your data is collected and used by us on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data WDI HAIR LABS PVT LTD in the manner provided in this Privacy Policy.

What information is, or may be, collected from you?

As part of the registration process on the Site, WDI HAIR LABS PVT LTD may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

How is the information collected ?

WDI HAIR LABS PVT LTD will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. WDI HAIR LABS PVT LTD is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.

With whom your information will be shared?

WDI HAIR LABS PVT LTD will not use your financial information for any purpose other than to complete a transaction with you. WDI HAIR LABS PVT LTD does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services the information may be shared with WDI HAIR LABS PVT LTD’s business associates and partners.

How is information used ?

WDI HAIR LABS PVT LTD will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. WDI HAIR LABS PVT LTD will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. Wewill use this information to preserve transaction history as governed by existing law or policy. WDI HAIR LABS PVT LTD may also use contact information internally to direct its efforts for product improvement. WDI HAIR LABS PVT LTD will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager.

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Shipping and Delivery

• Packages are generally dispatched within 3 working days after receipt of payment and are shipped via reputed national couriers with tracking. As soon as your package ships, we will email or What’sApp you your package tracking information.


• We have a Free Shipping policy across India. We will deliver the order to your doorstep free of cost anywhere within India. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.


• Boxes are amply sized and your items are well-protected.


• For regular orders, our delivery time is 8 working days in India and 20 days for any international locations. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.